Terms of services

General Terms and Conditions (GTC) for the use of Wisdom Bridge Version: January 2, 2025 § 1 Scope and Subject Matter of the Contract Provider: These GTC govern the contractual relationship between Wisdom Bridge (hereinafter "Provider" or "we") and the customer (hereinafter "Customer"). B2B clause: The offer is directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law. Contracts with consumers are excluded. Service description: Wisdom Bridge provides generative AI solutions to preserve and transfer company knowledge and expertise. The scope of services includes: • Access to an AI-powered interview system. • Provision of a knowledge base for corporate customers. § 2 Conclusion and Term of the Contract The contract is concluded through the use of the services or through digital registration and is agreed individually. § 3 Usage Rights and Obligations of the Customer License to use: The Customer receives the right to use the services in accordance with their individual contract. Responsibility for content: The Customer remains the sole owner of the rights to their organizational data and the contents of the knowledge base. Legality & compliance: The Customer undertakes to use the service in compliance with all applicable laws and regulations. Third-party consent: Insofar as the Customer uses the service to process data of their employees (e.g. interviews, Microsoft Graph data), the Customer is solely responsible for obtaining the necessary consents or legal bases from their employees under employment and data protection law. § 4 Prices and Payment Terms Agreed individually. All prices are net, plus the applicable statutory value-added tax. § 5 Data Protection and Data Security (GDPR) Data types: The following categories of data are processed as part of the services: Personal data: employee data (e.g. name, email, organizational details), interview transcripts, recordings, and data from Microsoft Graph (with consent). Non-personal data: uploaded documents, web cookies, and usage analytics for service improvement. Data processing agreement (DPA): Since Wisdom Bridge processes personal data on behalf of the Customer, the parties conclude — where legally required — a separate data processing agreement (DPA) in accordance with Art. 28 GDPR. The Customer is considered the "controller" within the meaning of the GDPR. Further information on data processing can be found in our privacy policy. § 6 Warranty and Liability AI notice: The Customer acknowledges that generative AI systems are based on probabilities. The Provider does not guarantee the complete accuracy of the generated answers or transcripts. Liability: The Provider is liable without limitation in cases of intent, gross negligence, and injury to life, body, or health. In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded. § 7 Changes to the GTC The Provider reserves the right to update these GTC. The Customer will be informed of changes by email. The changes are deemed approved if the Customer does not object within 4 weeks of receipt of the notification or continues to use the service after the changes take effect. § 8 Final Provisions Applicable law: The law of the Federal Republic of Germany applies. Place of jurisdiction: If the Customer is a merchant, the place of jurisdiction for all disputes is the registered office of the Provider. Severability clause: Should any provision of these GTC be invalid, the remainder of the contract remains valid. Contact information For questions or concerns, you can reach us at: Email: support@wisdombridge.ai Phone: +49 169 9706 8982